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Hiring Guide
Finding and keeping skilled groomers is one of the hardest parts of growing a pet care business. Here's a practical system that works.
Cast your net where groomers actually hang out.
Never hire a groomer without watching them work. Book a 2-hour paid skills test with one of your own shop dogs or a friendly client's dog. Watch their handling, their blade technique, their bath process, and their stress management. You'll know within 30 minutes whether they're the real deal.
Most groomers work one of two models: hourly wage or commission. Commission (typically 40–50% of the groom price) is common in busy salons. Hourly works better when volume is unpredictable. Many successful shops use a hybrid: base hourly + small tip-share.
The first 30 days set the tone for the entire working relationship. Put your new groomer on a structured onboarding track — shadow days, supervised bookings, feedback sessions, and a clear 90-day review.
Animal Friends OS lets you assign grooms to specific staff, track completion times, log client feedback per groomer, and run reports on individual groomer revenue. You'll know exactly who your most productive team members are.
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