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Client Retention

Pet Care Loyalty Programs That Actually Keep Clients Coming Back

Memberships, birthday perks, and automated win-back campaigns — all running without manual effort.

Start Free — No Card Required
3×
higher LTV from members vs. one-time clients
68%
of lapsed clients rebook after a targeted message
5 min
to set up a full membership tier

Features

Everything You Need in One Place

No add-ons, no bolt-ons. Every feature ships in the $69/mo rate.

🏅

Membership Tiers

Create unlimited membership plans — biweekly baths, boarding credits, daycare passes. Auto-book on schedule.

🎂

Pet Birthday Campaigns

Auto-send a birthday SMS or email with a discount code on each pet's birthday. Zero manual work.

📬

Lapsed Client Win-Back

Flag clients who haven't visited in 60, 90, or 120 days and auto-send a personalised comeback offer.

💬

Two-Way SMS

Reply to rebooking responses right inside Animal Friends OS. No switching to your phone.

🎁

Referral Rewards

Track referral credits automatically. Apply as a discount on the next invoice without manual math.

📊

Retention Dashboard

See churn risk score per client, rebooking rate trends, and membership revenue in one view.

🔔

Rebooking Reminders

Prompt clients to rebook at the end of each appointment — via SMS, email, or both.

FAQ

Common Questions

Straight answers from an operator who uses this software daily.

Do I need a marketing background to use these features?

No. The campaigns are pre-built templates. You fill in a discount amount and Animal Friends OS handles the sending, tracking, and replies.

Can I limit how many times a client uses a birthday discount?

Yes — you control the validity window and per-client cap from the settings panel.

What counts as a "lapsed" client?

You define it. Set your own thresholds (e.g., 60 days since last visit) and the system flags them automatically.

Will membership auto-billing work with my current payment processor?

Animal Friends OS handles card-on-file billing natively — no third-party subscription tool required.

Can I see which loyalty features actually drive rebookings?

Yes. The retention dashboard shows campaign performance broken down by type, so you can double down on what works.

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Try Animal Friends OS Free for 30 Days

No credit card. No sales call. Full access from day one.

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