SMS open rates are 98%. Animal Friends OS sends personalized appointment reminders by text — so clients show up, every time.
Sent 48 hours and 2 hours before each appointment — automatically.
Include the client's name, pet's name, service, and time. Feels personal.
If a client prefers email, reminders go there instead. You set the preference.
Clients reply C to confirm, R to reschedule. Responses land in your inbox.
Reminders only go out 8am–9pm. No texts at midnight.
Clients who text STOP are automatically removed from future reminders.
Write your own reminder text or use ours — you control the wording.
See open rates, confirmation rates, and no-show trends by week.
48 hours and 2 hours before the appointment by default. You can adjust the timing in settings.
Yes — they reply C to confirm. The response is logged and visible in the appointment record.
They reply R and your staff gets a notification. The system doesn't auto-reschedule — that's your call.
Yes. Automated reminders are a core feature included in every $69/mo subscription.
Yes. Toggle reminders per client in their profile.
Everything you need to run a modern pet care business. Starter $69, Professional $109, Premium $169 a month, plus a one-time $49 activation fee. No surprises.
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