Send a professional digital summary after every groom. Build trust, flag health concerns, and book the next appointment in the same message.
Start Free 14-Day Trial See All FeaturesMost grooming clients have no idea what happened during their dog's appointment. They pick up a clean dog and go home. A report card changes that — it tells them their dog was a rockstar today, that the groomer noticed a small skin irritation near the right ear, and that their next appointment is recommended in 6 weeks. That is not just communication. That is expertise on display.
Clients who receive consistent report cards are more loyal, more likely to refer, and more likely to pre-book rather than waiting until the dog looks shaggy. The report card is your single best retention tool.
Behavior during the session (excellent, good, nervous, required extra handling), coat condition (mats found, skin issues, coat quality), services performed, observations the owner should know about (ear buildup, nail overgrowth, possible skin infection), a photo from the session, and a next appointment recommendation with a direct rebooking link.
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