Client Database
Owner profiles, pet records, visit history, vaccine status, notes, and payment history — instantly searchable, always up to date.
Start Free — No Card RequiredFeatures
No add-on modules for core features. Plans start at $69/mo, plus a one-time $49 activation fee.
Find any client by name, phone number, email, pet name, or breed. Results appear as you type — no full page loads.
Species, breed, weight, date of birth, color, microchip, vet contact, behavioral notes, and photo — all on one card.
Upload vaccine certificates and log expiry dates. System sends alerts when vaccines are approaching expiry — to you and optionally to the owner.
Every appointment, service, staff member, price, and note logged forever. Searchable and exportable.
Every charge, refund, and tip on the client's profile. Dispute a charge? The paper trail is there.
Flag important info: aggressive toward strangers, owner prefers not to be called before noon, dog has a heart condition. Notes appear on every booking.
Tag clients as VIP, FurPlan member, lapsed, or high-risk. Filter your list to run targeted campaigns or reports.
Export your full client list as CSV at any time. Your data is yours — no lock-in.
FAQ
Straight answers from an operator who uses this software daily.
Yes. Upload a CSV with client name, email, phone, and pet info. The importer maps fields and creates profiles in bulk.
Each pet gets its own profile under the owner. Services, vaccines, and history are tracked per pet — not per owner.
Front desk staff can see payment history. Groomers see service history and pet notes. Payment details are permission-gated.
You set the advance warning period (e.g., 30 days). The system auto-texts or emails the client when their pet's vaccine is approaching expiry.
Yes. Add a private note and a "blocked" tag. Staff see the flag at check-in and when the client attempts to book online.
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No credit card. No sales call. Full access from day one.
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