Client Communication
Two-way SMS, reminder sequences, activity updates, and a shared inbox your whole team can see.
Start Free — No Card RequiredFeatures
No add-on modules for core features. Plans start at $69/mo, plus a one-time $49 activation fee.
When a client replies to a reminder, you see it in your team inbox. Reply from the same number they know.
48h and 2h reminders sent automatically. Each includes a confirm-or-cancel link that updates the booking in real time.
Send a quick photo update during boarding or daycare. One tap from the staff view — client gets it as an MMS.
Send a newsletter or promotion to your full client list in minutes. Segmented by service, last visit date, or membership status.
Reminders, confirmations, and ready-for-pickup notices go out on schedule, day or night. Booking requests and client replies that arrive after hours land in your inbox marked unread, so nothing gets lost overnight.
Pre-written templates for confirmations, cancellations, ready-for-pickup, and follow-ups. Customize once, reuse forever.
Clients who reply STOP are automatically removed from future sends. Full TCPA compliance built in.
See delivered, opened, and clicked rates for every campaign. Know what messaging works.
FAQ
Straight answers from an operator who uses this software daily.
No. All client communication is via standard SMS and email — nothing to install.
A consistent number your clients can save in their contacts. The Premium plan gives your business its own dedicated local number; Starter and Professional send from a shared sending number with your business name on every message.
Yes. The shared team inbox shows every thread. Any staff member can reply — all from the same business number.
The message waits in your shared inbox, marked unread, so the first person in the next morning sees it. Online booking requests come in around the clock too, and automated reminders and confirmations keep sending overnight. There is no bot answering for you — clients hear from a real person on your team.
No per-message fees. Marketing messages come out of a monthly allowance — 500 on Starter, 2,000 on Professional, 5,000 on Premium. Appointment reminders and confirmations never count against it.
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No credit card. No sales call. Full access from day one.
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