Boarding Intake

Dog Boarding Check-In Software

Capture everything you need in under 4 minutes. No clipboards. No missing medication notes. No frantic calls to the owner after they leave.

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4 min
average digital check-in time vs. 10 min on paper
0
missed feeding instructions when data is captured at intake
100%
of returning client info pre-filled automatically
$69
per month to start, plus a one-time $49 activation fee — boarding check-in included

What Happens When Intake Goes Wrong

A dog boards for five nights. On day three, staff discover the paper intake form says "1 cup morning and evening" but nobody specified the brand — and the dog brought its own food in an unlabeled bag. A call to the owner who is now four states away. Ten minutes of confusion. A dog who ate the wrong food and now has an upset stomach.

Digital check-in with structured fields eliminates this. Food brand, bag type, cup measurement, feeding times, and any sensitivities are captured in separate fields at intake. Staff cannot miss them because the form requires completion.

Pre-Arrival Forms Cut Wait Times

Send owners a pre-arrival email the day before check-in. They complete the intake form from their phone in the parking lot or at home the night before. When they walk in, staff have everything on screen — the whole check-in becomes a 60-second confirmation rather than a 10-minute data collection session.

Frequently Asked Questions

What does the boarding check-in process cover?
Feeding instructions, medication schedule, exercise preferences, behavioral notes, emergency contact, current weight, and vaccination document confirmation.
How long does digital check-in take vs. paper?
Most facilities cut check-in from 8–12 minutes to under 4 minutes. Returning clients have information pre-filled — staff just confirm and update changes.
Can owners pre-fill their check-in information before arriving?
Yes. Owners receive a pre-arrival email to complete the intake form from their phone. When they arrive, staff review and confirm — dramatically speeding up busy arrival windows.
Where is check-in information stored after the stay?
All check-in information is saved permanently to the pet's profile and pre-fills automatically on their next visit.

Related Resources

Check-in that captures everything. Every time.

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