Digital Waivers

Digital Pet Grooming Waivers

No more paper forms, clipboards, or lost signatures. Clients sign before they arrive — you are protected before they walk in.

Start Free 14-Day Trial See All Features
100%
of signed waivers stored permanently on client profiles
E-SIGN
Act compliant — legally equivalent to handwritten signatures
0
paper forms, clipboards, or filing cabinets needed
$0
extra — included on every plan, from $69/month

Why Paper Waivers Fail Groomers

Paper waivers get lost, get wet, get illegible, or get left in a drawer no one ever opens. When a client disputes a charge or a dog has an incident, "we have a signed waiver — somewhere" is not a legal defense. Digital waivers solve every one of these problems.

With Animal Friends OS, every new client signs your waiver before their first appointment. The signed document is attached to their profile permanently — timestamped, IP-logged, and retrievable in seconds from any device.

Customizable Waiver Language

Your attorney-approved waiver language goes in. The system takes care of the delivery and storage. Include senior pet disclosures, breed-specific handling language, mat removal acknowledgments, flea treatment consent, or any other clause your practice requires.

Signed Before They Arrive

After booking, clients receive an email with the waiver link. Until it is signed, their appointment shows as "pending waiver" in your calendar. One click on the appointment card shows you the signed document — so you are never in the position of starting a groom on an unsigned client.

Frequently Asked Questions

Are digital grooming waivers legally valid?
Yes. Under the federal E-SIGN Act and UETA, electronic signatures are legally equivalent to handwritten ones for service agreements. Each signed document is timestamped with the signer's IP address.
When do clients sign the waiver?
After booking their first appointment, clients receive an email link to the waiver. They must sign before the appointment is fully confirmed. Groomers see a 'waiver signed' indicator on the appointment card.
Can I customize the waiver language?
Yes. The waiver template is fully editable. Add breed-specific disclosures, senior pet acknowledgments, mat removal language — any clause your attorney recommends.
Where is the signed waiver stored?
Permanently on the client's pet profile. View, download, or print any signed waiver at any time from the client record.

Related Resources

Onboarding New Clients
The first visit sets the tone
Client Portal
24/7 self-service for owners
Going Paperless
What to digitize first
Cancellation Policy
Templates and enforcement

Protected before they walk in. Paperless from day one.

14-day free trial. No credit card required. Cancel anytime.

Start Free Trial