The average dog needs grooming every 4-6 weeks. The average grooming salon loses 30% of clients each year to simple neglect — no follow-up, no reminders, no reason to come back. Animal Friends OS fixes that automatically.
After every appointment, the system sends a follow-up SMS at the right interval for each breed — 4 weeks for Shih Tzus, 8 weeks for Labs. Configurable per pet.
Clients who haven't visited in 60+ days get a gentle win-back message. "We miss [pet name]! Ready to schedule?" Recovers 10-20% of lapsed clients.
Happy clients are prompted to leave a Google review after service. More reviews = more new clients from search.
Reward clients at visit milestones — 5th visit, 10th visit. A simple note or small discount cements the relationship.
Set different rebooking intervals by breed or coat type. Poodles at 4 weeks, huskies at 12 weeks. The system remembers and sends reminders on time.
See your 30/60/90-day retention rates. Know which clients are at risk of lapsing before you lose them.
After each appointment, the system calculates the next recommended visit based on the breed's typical grooming cycle. It sends an SMS reminder when that interval is approaching — e.g., "It's been 5 weeks since [pet name]'s last visit. Ready to book?"
Yes. You write the message template and the system personalizes it with the pet's name, last service, and rebooking link.
A targeted SMS or message to clients who haven't visited in 60+ days. It's automatic — you set the trigger and the message once, then it runs in the background.
Yes. The retention dashboard shows clients by last visit date, frequency trend, and whether they've received a win-back message.
Yes — rebooking reminders, win-back campaigns, and the retention dashboard are all standard features.
Three plans: Starter $69, Professional $109, and Premium $169 a month, plus a one-time $49 activation fee. No per-pet fees. No per-seat charges. No add-on modules for core features.
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