A single extra Google review per week compounds into hundreds per year. Animal Friends OS sends review requests automatically after every service so you never have to ask.
A friendly SMS goes out 2 hours after every service. "How'd we do? Leave us a review: [link]." No staff effort.
If a client rates 4-5 stars, they get the Google review link. If 1-3, a manager is alerted instead. Keeps bad reviews off Google.
See your average rating, review volume trend, and which services generate the most feedback.
When a client is unhappy, you know within minutes — before they post publicly. Resolve it personally.
Don't ask every visit — set a minimum gap (e.g., once per 90 days per client) so you're not spammy.
The link takes clients straight to your Google review box — no search, no friction, no drop-off.
Build saved responses for common review types. Reply fast — Google rewards business responsiveness.
Clients tap the link, write the review, done. No login, no app download, no steps.
Yes. The review request link takes clients directly to your Google Business Profile review form — the platform that matters most for local pet care search.
They don't receive the Google link. Instead, a manager alert is triggered so you can reach out personally before the situation escalates.
Yes — set the delay (e.g., 2 hours after checkout) and the minimum gap between requests per client. Fully configurable.
Yes — fully included. No third-party review tool subscription needed.
Yes. The review dashboard shows requests sent, response rate, and average rating over time.
Three plans: Starter $69, Professional $109, and Premium $169 a month, plus a one-time $49 activation fee. No per-pet fees. No per-staff fees. No add-on modules for core features.
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