Salon Growth
Capacity expansion, service diversification, hiring, and the systems that let you scale without being present for every dog.
Start Free — No Card RequiredFeatures
No add-on modules for core features. Plans start at $69/mo, plus a one-time $49 activation fee.
Before hiring, fill every available slot. Optimise your schedule — block off travel time, reduce same-day rebook gaps. Most salons have 20-30% hidden capacity.
Hire a bather before a second groomer. They prep and clean while you focus on cutting — doubles your throughput for half the payroll cost of a second groomer.
Between-visit shampoos, detangling sprays, and dental treats. Sell what you recommend. A retail shelf adds $500-1,500/month with zero additional bookings.
Biweekly or monthly bath memberships provide predictable recurring revenue. Members rebook automatically and churn at 3× lower rates than one-time clients.
Every hour your booking is phone-only, you're losing clients who tried at 10pm on a Sunday. Online booking fills your calendar while you're asleep.
50 reviews at 4.8+ stars puts you at the top of local Google searches. Focus on this before paid ads — the organic traffic is worth $1,000+/month in ad spend.
Revenue per day, clients per week, average ticket, no-show rate, new vs. returning ratio. What you measure, you can improve.
Not until your first location runs 80%+ capacity and your systems are documented. A second location multiplies revenue AND problems — systems first.
FAQ
Straight answers from an operator who uses this software daily.
When you're consistently turning away clients — at least 3 consecutive weeks of full bookings with a waitlist. Hiring early burns cash; hiring late costs you clients.
Expand your current space first. It's cheaper, easier to manage, and you keep the same Google ranking and reputation. Second locations only make sense after systems are airtight.
Add upsell offers at booking: "Add a teeth brushing for $12?" and at checkout: "Her coat would benefit from our deep conditioning — want to add it?" Both are automated in Animal Friends OS.
SMS request 2 hours after each appointment with a direct link to your Google review page. Animal Friends OS automates this — most salons double their review count in 90 days.
Document your standards in a written protocol. Use the client notes field to capture preferences and flag issues. Track client ratings per groomer and address gaps monthly.
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