Two-Way SMS for Pet Care Businesses

Clients text YOUR number. You see every reply. No intercepted messages.

Animal Friends OS gives you a real two-way SMS inbox. Clients reply to your business number, you see the conversation in real time, and you can respond with quick replies or custom messages.

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Everything you need for two-way SMS

Real Conversation Inbox

Every SMS thread in one place. See the full conversation history with each client — reminders, replies, and your responses.

Clients Reply to YOUR Number

Messages come from your business phone number. Clients reply to that number. No generic shortcodes, no intercepted messages.

Quick Reply Templates

One-tap responses for common messages: "Your pet is ready for pickup", "Running 15 minutes behind", "Confirmed for tomorrow".

Automated + Manual Combined

Automated reminders and confirmations go out on schedule. When a client replies, you pick up the conversation manually.

$69/mo

Starter, plus a one-time $49 activation fee. Professional is $109/mo and Premium is $169/mo.

14-day free trial. No credit card. Cancel anytime. No per-staff fees on any plan.

✓ Full two-way SMS module
✓ Grooming + Boarding + Daycare + Training
✓ Client & Pet CRM with vaccination tracking
✓ Automated SMS reminders (included)
✓ Staff scheduling & timeclock
✓ Online booking page
✓ Use YOUR payment processor
✓ Business reports & analytics

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Frequently Asked Questions

Does pet software include two-way texting?

Animal Friends OS includes a real two-way SMS inbox where clients reply to your business number and you see the full conversation in real time.

Can clients reply to automated appointment reminders?

Yes. When Animal Friends OS sends a reminder, the client can reply directly to your business phone number. Their reply shows up in your conversation inbox so you can respond immediately.

Is SMS messaging included in the price?

Yes. SMS messaging is included in the $69/month rate.