Legal Protection
Liability waivers, service agreements, and emergency consent — signed digitally at booking, timestamped, and stored forever.
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No add-on modules for core features. Plans start at $69/mo, plus a one-time $49 activation fee.
Build your liability waiver, grooming agreement, boarding contract, and daycare rules once. Clients sign the right one for their service at booking.
Every signature is legally timestamped with IP address and date. If a dispute arises, you have irrefutable proof of consent.
When a client books online or is added manually, the waiver link goes out automatically. No chasing signatures on the day of the appointment.
Include a clause authorizing emergency veterinary care up to a set dollar amount. Critical for boarding — protects you and the animal.
Set waivers to expire after 12 months. Clients automatically receive a re-sign request — keeping your consents current without manual tracking.
Every signed document lives on the client's profile. Pull it up in seconds if needed — no filing cabinets, no searching email.
Clients disclose health conditions, medications, and allergies in the waiver. Staff see it at every visit — no surprises mid-appointment.
Documents stored with encryption. GDPR and CCPA-aware data handling. You control retention periods.
FAQ
Straight answers from an operator who uses this software daily.
Yes. In the US, the ESIGN Act (2000) and UETA make electronic signatures legally equivalent to handwritten signatures for most business agreements.
At minimum: acknowledgement of inherent risks, release of liability for accidents/injury, vaccine requirement agreement, emergency vet authorization, and photo/media consent. Animal Friends OS has starter templates you can customize.
Yes. Create separate templates per service type. The system sends the right waiver based on what was booked.
Flag the profile as "waiver pending." You can block online booking until the waiver is signed, or require staff sign-off at check-in.
No — but it dramatically strengthens your position if a dispute arises, and it demonstrates professionalism that often discourages frivolous claims. Always consult an attorney for your specific jurisdiction.
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