Automated texts that go out before every appointment. Clients confirm or cancel. You stop chasing no-shows.
Start Free 14-Day Trial See All FeaturesThe average grooming appointment is worth $65–$90. A dog groomer with 6 appointments per day who loses just one no-show per week loses over $3,000 in revenue annually. At $69/month, Animal Friends OS costs $828 a year, plus a one-time $49 activation fee — $877 in your first year. At $65–$90 an appointment, preventing about one no-show a month covers it.
SMS reminders work because texts are read. 98% of text messages are opened within 3 minutes. Compare that to email reminders, which see under 20% open rates in the service industry. If you are sending email reminders and wondering why clients still forget, now you know.
Choose when reminders go out — 24 hours, 48 hours, or 72 hours before the appointment. Write your own message template with merge fields for the client name, pet name, service, date, and time. Add your business phone number so clients who need to reschedule can call directly.
When clients reply to a reminder, the conversation appears in your SMS inbox organized by client. You can reply from the dashboard — no switching to your personal phone, no mixing business and personal texts. Every message is logged in the client's record.
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