Animal Friends OS Start Free

Pet business startup guide

Pet Business Startup Checklist

71 steps to open your grooming salon, boarding kennel, or dog daycare — from business formation to your first client.

Business Formation & Legal

1
Choose your business structure (LLC is most common for pet businesses)
2
Register your business name with your state
3
Obtain an EIN (Employer Identification Number) from the IRS
4
Open a dedicated business checking account
5
Get a business credit card to keep expenses separate
6
Draft a client service agreement and liability waiver
7
Consult an attorney to review your waiver and service agreement
8
Register for state sales tax if your state requires it on pet services

Licensing & Permits

9
Research your state's grooming/boarding/daycare licensing requirements
10
Obtain a local business license from your city or county
11
Get a health department permit if required for your service type
12
Apply for a kennel license if operating boarding (required in most states)
13
Check zoning laws — residential grooming and in-home daycares have restrictions
14
Apply for a USDA license if you transport pets across state lines
15
Research HOA rules if operating from home
16
Post required licenses and permits visibly at your business location

Insurance

17
Get general liability insurance ($500K–$1M minimum)
18
Add care, custody, and control (CCC) coverage — critical for pet businesses
19
Add commercial property insurance if you own equipment
20
Get workers' compensation once you hire your first employee
21
Consider business interruption insurance
22
Compare quotes from pet-specialty insurers (Kennel Pro, Pet Sitters International)
23
Review policy annually as your business grows

Facility Setup

24
Choose and sign a lease for your grooming/boarding/daycare space
25
Install proper drainage and waterproof flooring in grooming area
26
Set up kennel cages or suites with appropriate sizing for expected dog sizes
27
Install security cameras in all areas where pets are kept
28
Set up a lobby/reception area with comfortable client waiting space
29
Install proper ventilation to control odors and prevent disease spread
30
Set up a laundry area for towels, bedding, and smocks
31
Create a secure outdoor potty area with proper fencing
32
Set up a retail area if selling pet products
33
Ensure all areas meet local fire and safety codes

Equipment & Supplies

34
Purchase grooming tables (hydraulic lift tables for safety)
35
Buy professional dryers (stand dryer + cage dryer minimum)
36
Invest in professional clippers and blades (Andis, Oster, or Wahl)
37
Stock shampoos, conditioners, ear cleaner, and finishing sprays
38
Buy a professional bathing tub (stainless steel for durability)
39
Get towels, grooming smocks, and non-slip mats
40
Purchase a point-of-sale system or use your business management software
41
Buy leashes, slip leads, and handling tools for safety
42
Get a first aid kit and keep emergency vet numbers posted
43
Stock kennel cleaning supplies and pet-safe disinfectants

Software & Systems

44
Choose a pet business management software (Animal Friends OS starts at $69/month)
45
Set up your service menu with pricing in the software
46
Configure online booking and add it to your website
47
Set up automated appointment reminders (SMS + email)
48
Create digital intake forms and vaccination requirement workflows
49
Set up payment processing to accept cards and digital payments
50
Create a client portal for online booking and vaccination uploads
51
Set up staff accounts with appropriate access levels
52
Configure vaccination tracking and expiration alerts
53
Test all systems before your first real client

Marketing & Client Acquisition

54
Set up and fully complete your Google Business Profile
55
Add photos of your facility, staff, and services to Google Business Profile
56
Build a website with your services, pricing, and online booking link
57
Create an Instagram account and post consistently (grooming results perform extremely well)
58
Set up a Facebook Business Page
59
Join local Facebook groups and introduce your business
60
Ask your first clients for Google reviews (timing matters — ask at pickup)
61
Create a referral program (discount or free service for each referred client)
62
Distribute flyers at vet offices, pet stores, and dog parks near your location
63
Run a launch special (first bath discounted, or free nail trim with first full groom)

Staffing (when you hire)

64
Write clear job descriptions with compensation structure
65
Use a skills test to evaluate groomer candidates before hiring
66
Run background checks on all staff handling pets
67
Create an employee handbook covering policies, safety procedures, and emergency protocols
68
Set up payroll software or a payroll service
69
Enroll staff in workers' compensation coverage immediately
70
Create a structured onboarding plan (shadow days, supervised grooms, 90-day review)
71
Document all SOPs so the business can operate without you present

Software step made easy

The software part of your checklist — handled

Steps 41–50 on the software section above are all covered by Animal Friends OS in one setup. Scheduling, payments, online booking, SMS reminders, vaccination tracking, staff accounts, client portal — $69/month, everything included.

Online booking

Embeddable booking widget ready to add to your website from day one.

Vaccination tracking

Configurable required vaccines with automatic expiration alerts before each booking.

Automated reminders

SMS + email reminders sent automatically 48h and 24h before each appointment.

Client portal

Clients upload vaccinations, sign waivers, pay invoices, and view history online.

Start Free Trial See Pricing

Common questions

Starting a pet business — FAQ

Related guides

More resources for pet business owners

How to Open a Grooming Business Pricing Guide Marketing Guide Insurance Guide Tax Deductions How to Hire Groomers