Animal Friends OS is not built by software people guessing at the operator's life. Animal Friends OS is built by an operator who has been running a pet-care shop since 2013.
Check-in is the most stressful 60 minutes of a pet care business. Every screen, click, and field in the check-in flow has been re-designed multiple times because we hit the same friction every Monday. Not "based on user research." Based on standing at the desk with three clients in the lobby.
The vaccine verification flow is built around what an operator actually faces when an unvaccinated dog shows up: cancel the booking? hold them in the lobby? call the vet? It is not a checkbox. The product treats it like a real liability and walks staff through the right path.
Every SMS in the platform respects 8am to 9pm Central Time as quiet hours. Confirmations queue up if needed. Why? Because a 6am text reminder makes the operator look like a jerk. We learned the hard way.
Daily AI-captioned boarding photos at 8am and 6pm. Cat-aware. Built because owners would call asking how their dog was doing. Now they get a photo before they have to ask. Conversion to repeat boarders went up. So did peace of mind — ours and theirs.
$69/month. Forever. No per-user fees. No transaction fees. No annual contract. We never raise the price on existing customers.
When you email support, you reach the same person who runs the facility, ships the code, and answered your demo. Not a tier-1 ticket queue. Not an AI bot. Not a customer success manager who has never used the product.
That is sustainable because the product is built well enough that most operators do not need much support. When you do need help, the response is from someone who can actually fix the problem — usually before the next business day.
Animal Friends OS is built by an operator who has been running a pet-care shop since 2013. Support emails reach the same person who ships the code.
Because the person setting the price also pays a bill like yours, and the person designing the check-in screen also uses it on a Saturday morning. Features get built against real operational problems rather than a roadmap assembled from sales calls.
No. It is a product of AFPC Industries LLC, independently owned, with no private-equity owner and no outside investor.
The operator who built the system, rather than a tier-one ticket queue or a customer success manager who has never used the product. That is workable because most operators need little support, and when they do the reply comes from someone who can actually fix it.
15 minutes. No pitch deck. We walk through your specific operation.