Animal Friends OS
Gift Cards

Gift card software built for grooming, boarding, and daycare businesses

Animal Friends OS sells real stored-value gift cards at the front desk: a staff member records the amount already collected on your own terminal, the system generates an unguessable 12-character code, and that code redeems against any client invoice later — in full or in part — exactly like cash or a card would. Selling a card never counts as revenue; redeeming it does, the moment it settles a real invoice.

See plans and pricing Read the honest facts page
How it works

Sell it at the desk. Redeem it on any invoice.

  1. A client pays for a gift card on your own terminal or till, the same way they would pay for anything else in your shop.
  2. Staff records the sale amount in the dashboard. The system generates a random 12-character code and shows it to staff exactly once — print it or hand it over now.
  3. When the client or the recipient comes back, the code redeems against any open invoice, for the full balance or any part of it, and shows on the invoice as its own payment line.
  4. If that invoice is later refunded, the redeemed amount is returned to the gift card balance, not handed back as cash.
Security

A code that cannot be guessed, and cannot leak.

Every code is 12 random characters drawn from a 32-symbol alphabet with easily-confused characters (0/O, 1/I/L) removed, for roughly 60 bits of entropy. The database never stores the plaintext code — only its SHA-256 hash — so a database leak alone cannot produce a spendable card. Balance lookups are rate-limited so a code cannot be brute-forced by guessing.

Every card, redemption, and lookup is scoped to your business. A code sold by one shop is invisible to another, and a wrong-tenant lookup returns the same "not found" response as a wrong code — so it can never confirm that a code exists at a different business.

Honest limits

What this does not do yet.

Not a self-serve online purchase Today, selling a gift card is a front-desk action performed by staff inside the dashboard. There is no public storefront page or widget where a client buys one themselves without a staff member entering the sale.
No physical card printing pipeline A gift card is a code, not a manufactured plastic card. You print or hand-write the code onto whatever card stock or receipt you already use.

Payments still run through Stripe only — see /os/facts for the full list of what is and is not built.

Common questions

Gift card questions

How does selling a gift card actually work?

A staff member enters the dollar amount at the desk after the money has already been collected on your own terminal or till — the same pattern used for daycare package sales. The system then generates the code and balance. It does not run a card charge itself; it records a sale that already happened.

Can a client buy a gift card online, on our website?

Not yet. Today, selling a gift card is a front-desk action inside the dashboard, done by owner, manager, or staff. There is no public storefront page where a client can purchase one themselves.

How secure is the gift card code?

Each code is 12 random characters from a 32-symbol alphabet with ambiguous characters removed, giving about 60 bits of entropy. Only a SHA-256 hash of the code is stored in the database; the plaintext code is shown to staff exactly once, at the moment of sale, and cannot be retrieved again. Balance lookups are rate-limited to stop guessing.

Can a gift card be redeemed for part of an invoice?

Yes. Redemption clamps to whatever balance is left and can be applied in full or in part against an open invoice, using the same payment-application path every other tender type uses, so it shows on the invoice like cash or card.

What happens to the gift card balance if the invoice is refunded?

The value goes back onto the gift card, not out as cash. If a $100 gift card paid part of an invoice and that invoice is later refunded, the refunded portion is restored to the card balance rather than handed back at the register — that is a deliberate money-safety rule, so a refund can never both empty a card and pay out cash.

Do gift cards expire?

Only if you set an expiry when the card is sold — anywhere from a short window up to ten years. Leaving it blank means the card never expires. Expired cards stop being redeemable but are never deleted from your records.

Who can sell, redeem, or void a gift card?

Owners, managers, and staff can all sell a card and redeem one — those are everyday front-desk actions. Voiding a card, and seeing the full list of every card ever sold, is restricted to owners and managers, the same split used for other judgment-call actions.

Does selling a gift card affect our reported revenue?

No. Selling a card only creates a liability record — it never touches the revenue queries. Revenue is recognized when the card is later redeemed against a real invoice, the same moment that charge would have been counted anyway. A card sitting unused on a shelf never inflates your numbers.

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Animal Friends OS — pet care business software by AFPC Industries LLC. Built and run by an operator. · Privacy · Terms · (888) 869-7530 · [email protected]