Pet Care Software Migration Checklist

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This is the exact checklist I use when I move my own shop to new software. Pick your current platform, work top to bottom, and tick each box — it remembers where you left off. Print it, share it with your team, and switch without losing a thing.

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1. Export your data

Do this in your CURRENT software first. Export and back up before you touch anything new — you can always delete later, you can’t un-lose data.

2. Import your customers

The export is easy; the import is where shops get burned. Go slow and verify.

3. Migrate appointments

Get the future booked before you go live.

4. Set up your staff

Bring your team in early — they help instead of fighting it.

5. Set up payments

Keep your own processor and keep 100% of your money.

6. Launch day

Go live calm, not chaotic.

What 5 days of switching actually looks like

Day1

Import customer & pet data

Export from your old system, clean it, import in a test batch, then the full list.

Day2

Configure services & pricing

Rebuild your services, durations, add-ons, and price tiers from your screenshots.

Day3

Set up staff & payments

Create staff accounts, set schedules and pay rules, connect your own processor.

Day4

Test everything

Book test appointments, run a $1 charge, send a test SMS, pull a report.

Day5

Go live

Switch over on a slow day. Keep the old system read-only for a week. Done.

Read the complete switching guide →

Switch without losing a thing

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