Auto-generated invoices, text-to-pay links, and card-on-file checkout — so payment happens at checkout, not three days later.
Paper receipts get lost, clients dispute charges, and you have no clean record of what was charged when. Reconciling at tax time becomes a nightmare.
Clients who "forgot their card" or "will Venmo you later" turn into awkward follow-up calls. Unpaid invoices pile up because there's no clean process to close them.
When checkout is rushed, add-ons and upsells get forgotten. No tip prompt means you're leaving gratuity on the table every single day.
Complete branded invoice generated automatically when you close out a booking. Pet name, services, prices, discounts, tips — all calculated and logged without manual entry.
Send a payment link by SMS with one tap. Clients pay on their phone in under 30 seconds. No terminal required. Invoice closes the moment payment clears.
Regular clients save a card once. Charge it at checkout with a single tap — no fumbling for a card, no waiting for approval. Dramatically faster checkout.
Require a deposit to hold any boarding or grooming reservation. Set by flat amount or percentage. Applied automatically to the final invoice at checkout.
Every invoice is permanently stored. Clients can view and download their history from the client portal. Your staff can pull any past invoice in seconds.
Outstanding invoices trigger automatic follow-up texts after a configurable number of days. Each message includes a fresh payment link — polite, persistent, and automatic.
This feature wasn't designed from a spec sheet. It was built by Chase after years of managing invoicing — chasing people for payment after they'd already left, losing track of outstanding balances, and reconciling handwritten receipts at the end of every month manually at his own pet care business — watching time get wasted, mistakes happen, and money slip through the cracks.
Every screen, every workflow, every default was shaped by real daily operations. If it's in Animal Friends OS, it's there because it solved an actual problem at a real facility.
The same software that runs his shop — now available to operators everywhere.
Yes. When you check out a client, a branded invoice is generated automatically with the pet's name, services, prices, and any add-ons or discounts. No manual entry.
At checkout, you can send the client a payment link by SMS. They tap the link, enter their card, and pay in seconds — no terminal, no card present required. The invoice closes automatically when payment clears.
Yes. Deposits are configurable by service type. Set a flat amount or a percentage. Clients pay at the time of booking. The deposit is applied to their final invoice at checkout.
Yes. Clients can authorize a card on file at any point. At checkout, you can charge the saved card with one tap — no need for the client to be present or pull out their card.
Yes. Tip prompts appear on the checkout screen and on text-to-pay links. You can configure suggested tip percentages (15%, 20%, 25%) or let clients enter a custom amount.
Credit and debit cards (Visa, Mastercard, Amex, Discover), card-on-file charges, and text-to-pay links. Cash and check payments can be logged manually for record-keeping.
Yes. From the client portal, any client can view all past invoices, download PDFs, and see payment status. Reduces "I need a receipt" calls significantly.
Yes. You can configure automatic follow-up messages for unpaid invoices after a set number of days. A new text-to-pay link is included in the follow-up.
Yes. Partial and full refunds can be processed from the invoice record. Credits can also be applied to a client's account and used against future invoices.
Yes. Boarding invoices calculate based on check-in and check-out dates, daily rate, and any add-ons (extra walks, medications, baths). The final total is calculated automatically.
Yes. Discounts can be applied at the line item or invoice level — flat dollar amounts or percentages. Discount types (member, promo, referral) are tracked separately in reports.
Yes. Revenue data syncs with QuickBooks automatically. Invoices, payments, and refunds all flow through without manual entry.
No credit card required. No contracts. Set up in under an hour.