Revenue by service, groomer productivity, no-show rate, boarding occupancy, and client retention — all in one dashboard, updating in real time.
Without reports, business decisions come from intuition — which services feel busy, which groomer seems productive, whether revenue feels up or down. Feelings aren't financials.
You don't know a client has left until you realize you haven't seen them in six months. By then, reactivating them is twice as hard as it would have been at 60 days.
Pulling numbers from spreadsheets, reconciling them against payment records, and building a report for every question takes hours every week — time that should be on the floor.
See exactly which services and which groomers are driving your revenue. Filter by any date range. Exportable to CSV with one click.
Rank clients by total spend over any period.
No-show rate by service type and per staff member, trended over time. Measure whether your reminder strategy is actually working — with data.
Real-time and projected boarding capacity. See how full you'll be next week, flag open slots for promotion, and staff appropriately during peak periods.
Appointment volume and revenue per service type over time. Know what's growing, what's plateauing, and what you should promote or cut.
See which clients rebooked within 60, 90, and 180 days — and which ones haven't. Fuel your reactivation outreach with the exact right list.
This feature wasn't designed from a spec sheet. It was built by Chase after years of managing reporting — spending Sunday afternoons building spreadsheets to answer questions about last week's revenue, which groomer was most productive, and why boarding felt slow in February manually at his own pet care business — watching time get wasted, mistakes happen, and money slip through the cracks.
Every screen, every workflow, every default was shaped by real daily operations. If it's in Animal Friends OS, it's there because it solved an actual problem at a real facility.
The same software that runs his shop — now available to operators everywhere.
Revenue by service type, revenue by staff member, revenue by time period (daily, weekly, monthly, year-to-date), and revenue by client segment. All filterable with date range pickers.
Yes. The top clients report ranks clients by total spend over any date range. You'll see who your highest-value relationships are and flag them for VIP treatment or retention outreach.
Yes. No-show rate is tracked per service type and per staff member over any date range. You can see trends over time — whether your reminder strategy is actually moving the needle.
Yes. The boarding occupancy dashboard shows capacity utilization by day and week, projected future occupancy based on confirmed bookings, and historical trends. Critical for managing staffing and marketing peaks.
Yes. The groomer performance report shows appointments completed, revenue generated, average service time, and client retention rate broken out per groomer. Ideal for performance conversations.
Yes. All reports export to CSV with one click. Formatted for direct import into Excel, QuickBooks, Gusto, or your accountant's preferred tool.
Yes. The service trend report plots appointment volume and revenue per service type over time. See if your de-shed bookings are growing, if nail trims are slipping, or if a new service is getting traction.
Yes. The client retention report shows how many active clients booked again within 60, 90, and 180 days versus how many have gone quiet. Actionable for reactivation campaigns.
Yes, if you track referral source at intake. The acquisition report breaks down bookings by source — Google, referral, walk-in, online booking widget, social media — so you know which channels are actually converting.
Yes. Configure any report as a scheduled email. Get a daily revenue summary every morning before you open, or a weekly overview every Sunday. You stay informed without logging in.
Yes. Revenue numbers, appointment counts, and client totals on the dashboard update as transactions occur throughout the day. No need to refresh or run a report to see what's happening now.
Yes. Most reports include period-over-period comparison: current vs. prior period, and year-over-year for seasonal businesses. See immediately if you're trending up or down.
No credit card required. No contracts. Set up in under an hour.