Your pet software should not control your texting. Animal Friends OS lets you connect your own Twilio, Vonage, Plivo, or Telnyx account. You pay carrier rates, keep your phone number, and get automated reminders, confirmations, marketing campaigns, and AI-powered two-way conversations. Animal Friends OS is built by an operator who has been running a pet-care shop since 2013.
| Platform | Monthly SMS Cost | Software Cost | Total Monthly | Your Provider? |
|---|---|---|---|---|
| Animal Friends OS + Twilio | ~$15 (carrier rate) | $69/mo | ~$60/mo | Yes |
Connect Twilio, Vonage, Plivo, or Telnyx. Pay carrier rates ($0.0075/msg or less). Keep your phone number. No inflated per-message fees from your pet software vendor.
Booking confirmations (instant), 24-hour reminders, 2-hour reminders, pickup-ready alerts. Configurable per service type.
Clients reply to automated messages. The AI handles common questions ("What time is my appointment?") using your business data. You review, override, or respond manually anytime.
Target clients by pet type, service history, last visit date, or custom segments. Schedule campaigns, track delivery rates, and stay TCPA compliant automatically.
SMS quiet hours (8 AM – 9 PM) prevent messages outside business hours. Automatic opt-in/opt-out management keeps you compliant with federal texting regulations.
Every SMS thread in one place. See the full conversation history with each client — automated messages, client replies, and your responses. Quick-reply templates for common situations.
Animal Friends OS lets you connect your own Twilio, Vonage, Plivo, or Telnyx account. You pay carrier rates (often $0.0075/message or less) and keep full control of your phone number and messaging.
With your own Twilio account, that same volume costs $15–25.
Booking confirmations (instant), 24-hour reminders, 2-hour reminders, pickup-ready alerts, check-in/check-out notifications, vaccination expiration reminders, and marketing campaigns. All configurable — turn any automation on or off, customize the message text, and set quiet hours.
Yes. When clients reply to automated messages, their response appears in your conversation inbox in Animal Friends OS. You can respond with quick-reply templates or custom messages. Full conversation history is saved per client.
Yes. The two-way SMS system includes AI-powered conversation handling for common questions like "What time is my appointment?" or "Is my dog ready?" The AI responds intelligently using your business data while maintaining your brand voice. You can review and override any AI response.
Yes. Create targeted campaigns based on pet type, service history, last visit date, or custom segments. Schedule campaigns in advance, track delivery and response rates, and stay compliant with TCPA opt-in/opt-out requirements automatically.
14-day free trial. No credit card required. Set up in under an hour.