Digital checklists, service completion tracking, and manager dashboards mean new groomers and kennel techs get up to speed in days, not weeks.
Build step-by-step checklists for every service. New staff follow the list; managers see completion.
Staff mark steps complete on their device. Every step is timestamped and logged per appointment.
If a required step isn't checked off before checkout, the manager is notified. Catches mistakes before clients notice.
Completion rates, appointment times, and client notes by staff member — at a glance.
Standardize how notes are written after each service. Ensures clients get consistent communication.
Flag aggressive or anxious pets in the system. New staff see the alert before the appointment begins.
Mark a staff member as "in training" so their work gets an automatic manager review before checkout.
Assign a senior groomer as mentor for a new hire. Their schedules align automatically for oversight shifts.
You build a checklist for each service type (e.g., "Full groom: shampoo, conditioner, blow dry, trim, nail clip, ear clean"). Staff check off each step on their device during the service.
Yes. The manager dashboard shows completion rates by staff member. You can see if someone consistently skips the ear cleaning step, for example.
If you've marked them as "in training," a manager review flag is triggered before the client is checked out. Catches issues before they become complaints.
Checklists and notes are all digital and accessible from any device. New hires can review procedures before their first shift.
Yes — fully included as part of the staff management feature set.
Three plans: Starter $69, Professional $109, and Premium $169 a month, plus a one-time $49 activation fee. No per-pet fees, no add-on modules for core features, no surprises.
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