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WAITLIST MANAGEMENT

Fill Every Cancellation Before You Even Notice It

When a slot opens up, Animal Friends OS texts the next client on your waitlist automatically. No manual calls, no empty slots.

See It in Action View Pricing
23%
of appointments cancel on average in pet care
< 5min
average time to fill a slot with automated waitlist
$0
extra labor to manage your waitlist
WHAT YOU GET

Built for How You Actually Work

๐Ÿ“‹
Automatic waitlist queue

Clients add themselves to the waitlist at booking. You approve, they get a spot.

๐Ÿ“ฒ
Instant SMS notification

When a slot opens, the next client on the list gets a text within seconds.

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Response window

Give clients 30 minutes to confirm โ€” if they don't, the next one is notified.

๐Ÿพ
Per-service waitlists

Separate waitlists for grooming, boarding, daycare โ€” each manages itself.

๐Ÿ“…
Date-specific waitlists

Clients can request a specific date or any available slot โ€” your choice.

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Staff notifications

Your team is notified when a slot fills so they're always prepared.

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Waitlist dashboard

See who's waiting, for what service, and on what date โ€” all in one view.

๐Ÿšซ
No-show protection

Require a card on file before joining the waitlist. Reduces ghost confirmations.

QUESTIONS

Frequently Asked

Does the waitlist work automatically or do I have to manage it?

Fully automatic. When a cancellation happens, Animal Friends OS texts the next person on the list without any action from you.

What if the waitlisted client doesn't respond?

After your configured window (e.g., 30 minutes), the system moves on and texts the next person.

Can clients join the waitlist online?

Yes โ€” through the booking widget on your website or the client portal.

Is this included in the $69/mo plan?

Yes. Waitlist management is a core feature, not an add-on.

Can I manually add clients to the waitlist?

Yes. Add clients from the dashboard at any time โ€” useful for walk-ins or phone callers.

GET STARTED

Plans From $69/mo. No Per-Pet Fees.

Everything you need to run a modern pet care business. Starter $69, Professional $109, Premium $169 a month, plus a one-time $49 activation fee. No surprises.

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Animal Friends OS โ€” pet care business software by AFPC Industries LLC. Built and run by an operator. ยท Privacy ยท Terms ยท (888) 869-7530 ยท [email protected]